We worked with Coach Atlantic Maritime Bus to illustrate how Cradlepoint helped them deliver on the promise of reliable connectivity to their customers. Before using Cradlepoint, there were growing numbers of customer complaints about onboard Wi-Fi. Subsequent to installing Cradlepoint, complaints have been almost non-existent.
To explore the subject further, we connected Cradlepoint CMO Donna Johnson with Shane Schick of 360 Magazine where she discussed the link between connectivity and customer experience.