Linking Customer Experience and Connectivity

We worked with Coach Atlantic Maritime Bus to illustrate how Cradlepoint helped them deliver on the promise of reliable connectivity to their customers. Before using Cradlepoint, there were growing numbers of customer complaints about onboard Wi-Fi. Subsequent to installing Cradlepoint, complaints have been almost non-existent.

To explore the subject further, we connected Cradlepoint CMO Donna Johnson with Shane Schick of 360 Magazine where she discussed the link between connectivity and customer experience.

State of Connectivity in Canada

We worked with Cradlepoint to explore the impact of connectivity on Canadian businesses. In May, we shared key insights and survey results. As the one-year anniversary of the historic service provider outage neared, we provided recommendations from the subject matter expert to help businesses better protect themselves from future outages.

Read more in ITWC (EnglishFrench) and Mobile Syrup.

Thought Leadership Articles for Cradlepoint in Mining and Emergency Services

To help increase thought leadership and educate important verticals about Cradlepoint in Canada, we prioritize placing bylined articles with key industry publications. 5G and IoT applications are current hot topics, so for Blue Line Magazine, we recently covered important trends for emergency services to consider in the connected vehicles space. In Canadian Mining Magazine, we highlighted the impact of wireless on the industry and how private cellular networks can support improved processes, increased safety and more on sites.

The Future of 5G and Canadian Business

We worked with client Cradlepoint on a blog for IT World Canada highlighting the impact 5G will have on organizations and what investments they should be considering. 5G also has benefits for industries such as construction. Check out this podcast with The Construction Record, in which Cradlepoint explains the impact of 5G for worksites and the industry.